How to Setup a Field Service Technician
(Doc ID 1082537.1)
Last updated on JUNE 21, 2023
Oracle Field Service - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
This document describes how to setup a field service technician, as a basis for the assignment and processing of all field service related tasks.
Specifically it covers:
- Setup of employee resource in HR
- Assignment of a Shift Calendar
- Assignment of a Territory in Service
Scope and Application
This document is informational and intended for any user.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.