How to Setup a Field Service Technician
(Doc ID 1082537.1)
Last updated on JULY 27, 2022
Applies to:
Oracle Field Service - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Goal
This document describes how to setup a field service technician, as a basis for the assignment and processing of all field service related tasks.
Specifically it covers:
- Setup of employee resource in HR
- Assignment of a Shift Calendar
- Assignment of a Territory in Service
Scope and Application
This document is informational and intended for any user.
Solution
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In this Document
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