How to Setup a Field Service Technician
Last updated on JUNE 06, 2017
Applies to:Oracle Field Service - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
*** Checked for relevance on 06-JUN-2017 ***
This document describes how to setup a field service technician, as a basis for the assignment and processing of all field service related tasks.
Specifically it covers:
- Setup of employee resource in HR
- Assignment of a Shift Calendar
- Assignment of a Territory in Service
Scope and Application
This document is informational and intended for any user.
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