Secure Resources Status Change Does Not Happen After Tender Time-Out
(Doc ID 1083347.1)
Last updated on MAY 06, 2022
Applies to:Oracle Transportation Management - Version 6.0.3 and later
Information in this document applies to any platform.
When a Tender times out with no response from the client the Status of the Shipment is not updated to SECURE RESOURCES_NO RESPONSE
Expect the status to be updated.
The issue can be reproduced at will with the following steps:
1 - Log onto an OTM 6.0 system.
2 - Create an Order Release and plan it onto a Shipment.
3 - Add an Involved Party to the Shipment as Logistics.
4 - Set the Involved Party used to have 2 minutes to reply to the tender.
5 - Tender the Shipment
6 - The Tender email is sent and received.
7 - The Status on the Shipment is changed to SECURE RESOURCES_TENDERED
8 - The Cancel Tender email is sent and received.
9 - The status on the Shipment remains SECURE RESOURCES_TENDERED
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