Secure Resources Status Change Does Not Happen After Tender Time-Out
Last updated on JULY 24, 2017
Applies to:Oracle Transportation Management - Version 6.0.3 and later
Information in this document applies to any platform.
When a Tender times out with no response from the client the Status of the Shipment is not updated to SECURE RESOURCES_NO RESPONSE
Expect the status to be updated.
The issue can be reproduced at will with the following steps:
1 - Log onto an OTM 6.0 system.
2 - Create an Order Release and plan it onto a Shipment.
3 - Add an Involved Party to the Shipment as Logistics.
4 - Set the Involved Party used to have 2 minutes to reply to the tender.
5 - Tender the Shipment
6 - The Tender email is sent and received.
7 - The Status on the Shipment is changed to SECURE RESOURCES_TENDERED
8 - The Cancel Tender email is sent and received.
9 - The status on the Shipment remains SECURE RESOURCES_TENDERED
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms