Shipment Agent Not Triggered for A Custom Event Group (Doc ID 1083354.1)

Last updated on FEBRUARY 16, 2016

Applies to:

Oracle Transportation Management - Version 6.0.3 and later
Information in this document applies to any platform.
***Checked for relevance on 18-Nov-2013***


Symptoms

On  OTM Version 6.0.3, Find that an agent configured to listen for an event SHIPMENT STATUS - RECEIVED, to trigger Shipment Status Modification, is not getting triggered

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create custom of Status Type and Value for Shipment Object
2. Configure Custom Shipment Events Status Codes.
3. Configure Event Group.
4. Configure an Agent to listen for Shipment Status Received to trigger an action for changing the Shipment status received

Cause

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