Credit Memo Not Generated for Return Orders (RMA ) in Order Management

(Doc ID 1085864.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Order Management - Version 12.0.0 and later
Information in this document applies to any platform.


Credit Memo is not getting generated for Sales Order Returns. The Return Material Authorization (RMA) Line is closed with Invoice Interface as "Not Eligible"


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms