Credit Memo Not Generated for Return Orders (RMA ) in Order Management
(Doc ID 1085864.1)
Last updated on MAY 31, 2023
Applies to:
Oracle Order Management - Version 12.0.0 and laterInformation in this document applies to any platform.
Symptoms
Credit Memo is not getting generated for Sales Order Returns. The Return Material Authorization (RMA) Line is closed with Invoice Interface as "Not Eligible"
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |