My Oracle Support Banner

Unable To Copy/Paste In R12 Instances (Doc ID 1088148.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.0 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

On 12.1.1 in Production,
find unable to Copy/Paste in Invoice workbench after R12 upgrade.
The invoice workbench is simply an example. It is expected that if one has this issue, one will be unable to cut and paste into any form

Expected behavior
Expect to Copy/Paste in Oracle Applications after R12 upgrade.

The issue can be reproduced at will with the following steps:

Try to copy invoice number to query in Invoice workbench window.

The issue has the following business impact:
Due to this issue, business is getting annoyed with so many unnecessary keystrokes to enter manually invoices.

Changes

You may have upgraded to Release 12.1.1, however there are potentially other causes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.