11i: Concurrent Manager Fails to Start due to Corrupt Index: FND_CONCURRENT_REQUESTS_N1 (Doc ID 1090673.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Application Object Library - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When attempting to start the Concurrent managers with the script : adcmctl.sh the following error occurs.

ERROR
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contact Service Manager FNDSM_APPSERVER91_PROD. The TNS alias could not be located, the listener process on APPSERVER91 could not be contacted, or the listener failed to spawn the Service Manager process.
Spawned Process 6577

STEPS
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The issue can be reproduced at will with the following steps:
1. Start the Concurrent managers with the script : adcmctl.sh.
2. The managers will not start and the above error is shown in the internal manager logfile.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run any concurrent request

Cause

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