R12 Account Details Form Does Not Display Payments Correctly (Doc ID 1096944.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Receivables - Version 12 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms


Account Details form does not display the correct balance due on payments. The Original
and Balance Due columns are not formatted correctly for sign and the balance due does
not reflect the unapplied amount when searched by Account.

If you query just by account number, without selecting a class of Receipt, the amounts
for each Payment show as a positive number.

If you select the account number, or the transaction number and choose a class of Receipt,
then the amounts for each Payment show as a negative number.

The actual data is correct, it's just the sign that shows off.

Cause

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