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PO Approval Fails With Document Manager error Number 3 And Errors 'po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:16:failed to lock document after 1000 tries' (Doc ID 1097585.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Purchasing - Version 12.0.5 and later
Information in this document applies to any platform.
POXPOEPO


Symptoms

Upon submitting a Purchase Order for approval the workflow errors out at any of these activities, 'Reject PO/Reject The PO' or 'Forward PO With Status In-Process'.

The error occurs after user approves the notification from the worklist or notification summary form.

The workflow attribute 'SYSADMIN_ERROR_MSG' displays the following error:
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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