My Oracle Support Banner

Unable to Open "Unread Messages" in Sourcing (Doc ID 1109193.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Sourcing - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On R12, when attempting to click on a message under unread messages, the following error occurs.


Error Message:

## Detail 0 ##
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:396)
at oracle.apps.fnd.framework.webui.OAPageContextImpl.putSessionValue(OAPageContextImpl.java:1433)
at oracle.apps.pon.homepages.buying.webui.BuyerHomeCO.processFormRequest(BuyerHomeCO.java:530)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:815)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:382)



Steps To Reproduce:
1. Log into Sourcing
2. Click on Message under - Unread Messages
3. Receive Error

OR

1. Create an RFI.
2. Add collaboration team members
3. Add a task to one of the collaboration team member.
4. Now login as the collaboration team member who only has the responsibility of Sourcing Team Member.
5. Make sure the person has the "Table Layout: (SearchTableRgn)" rendered to false at the responsibility level to hide the search region.
    This needs to be done on “/oracle/apps/pon/homepages/buying/webui/ponBuyHomePG ".
6. Now click on the incomplete task on the right side of the page. ->> Receive Error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.