Agent Console Email Error: "The following input contained illegal input value, please re-enter your input or contact the system administrator."
(Doc ID 1111208.1)
Last updated on MARCH 08, 2019
Applies to:Oracle Email Center - Version 220.127.116.11 and later
Information in this document applies to any platform.
11.5.10 version, Agent Console
When attempting to reply, reroute, create an SR from the email the following error occurs.
The following input contained illegal input value, please re-enter your input or contact the system administrator.
Steps to reproduce:
The issue can be reproduced at will with the following steps:
2. Open reply , reroute or create SR
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In this Document