Unable to Generate E-Mails From Bursting Using an Alias as an Email such as "Mr. Abc'def <X@Y.Z>" And/Or a Quote in the Subject (Doc ID 1112344.1)

Last updated on DECEMBER 23, 2023

Applies to:

Symptoms

You are using Oracle applications release 11i or R12  with BI Publisher 5.6.3.

You want to use the busting feature for sending mails but you also would like

- to use quote in the subject of the mail,

- the recipient to see in their mailbox that the e-mail comes from a generic name (Alias) , the real e-mail address should only be seen when clicking or responding .This Alias can have a quote.

When trying to implement this you are facing the following issue :

1) The problem with the subject is: When sending a letter with a single quote mark in the subject, everything on the left side from the quote mark disappears.
For example : If the subject should be "TEST's (123)", you obtain an e-mail with subject "s (123)".
If the subject should be "TEST 'test'  (123)", you obtain an e-mail with subject " (234)".)
   
2) The problem with the Alias in e-mail address is : The  program complains about a ``>'' which is used for providing the email after the alias
For example :
ABC first.lastname@server
Then you are receiving the following error message :

XML/BI Publisher Version : 5.6.3
Updating request description
Retrieving XML request information
Preparing parameters
Set Bursting parameters..
Start bursting process..
[060209_022002562][oracle.apps.xdo.batch.DeliveryHelper][EXCEPTION] javax.mail.internet.AddressException: Illegal semicolon, not in group in string ``&gt;'' at position 3
at javax.mail.internet.InternetAddress.parse(InternetAddress.java:712)
at javax.mail.internet.InternetAddress.<init>(InternetAddress.java:61)
at oracle.apps.xdo.delivery.smtp.SMTPDeliveryRequestHandler.submitRequest(SMTPDeliveryRequestHandler.java:710)
......

Of Course you can workaround this problem, if you remove all the quote marks from the subject and using a "simple" e-mail address, but this is not an acceptable solution for you.

Cause

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