My Oracle Support Banner

Currency Code In Outbound Voucher Transmission is not Changed After Using Shipment Action: "Edit Service Provider and Cost" (Doc ID 1114744.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.

Symptoms



A shipment is created with a rate offering with one currency (e.g. CAD). The Shipment Action -> Change Service Provider -> Edit Service Provider and Cost is used to select a different carrier with a different currency (e.g USD).

When the Voucher XML is sent, it includes the GlobalCurrencyCode of the original currency (e.g. CAD) (i.e. the original planning). This does not match the currency of the carrier currently assigned to the shipment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.