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Not Able To Update Ship To Location On Sales Order Header After Order Is Booked. (Doc ID 1125044.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

You are not able to update "Ship to" location on sales order header once the order is Booked. The new Ship to location you are trying to change it to has a "Order Type" defined at Ship to location in customer master. So, in Oracle when trying to change the Ship to location, it gives a message " You are not allowed to change Order Type: because Order is Booked".

Steps to Reproduce
1) Open sales order entry form
2) Enter Customer # (Primary Ship To location defaults)
3) Enter order type (For some users, a profile option is set, so the order type defaults from there)
4) Enter other details as required on Header.
5) Enter line details.
6) Book the sales order.
7) Now change the Ship to location on sales order header (this ship to location has a order type defined in customer master)
8) A message pops up "You are not allowed to update Order Type because order is booked".

There is a OEXEDEPB.pls OE Dependencies package. You have disabled the dependency  between ship to and order type, but it did not work. Why is that?


Solution

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In this Document
Goal
Solution


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