12: Oracle iStore Submit Order After Creating Address Error: "This Site is Not a Valid Site for Given Bill to Customer Account/Customer Account and API_MISSING_ID(COLUMN=ACCT SITE)" (Doc ID 1134624.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle iStore - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to submit an order in Oracle iStore after creating a new address for shipping and billing
the following error occurs.

Error

Unable to process your transaction . 
The operating unit is either invalid or cannot be derived. 
Please verify your Multi-Org profile options API_MISSING_ID(COLUMN=ACCT SITE)
Unable to create a valid account site for the given party site (party_site_id=xxxxxxxx)
This site is not a valid site for given Bill to Customer Account/Customer Account




Steps to Reproduce

  1. Login iStore
  2. Add an item to shopping cart
  3. Create new address for shipping and billing
  4. Error occurs when selecting  checkout


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms