Pricing Modifier Is Not Automatically Applied To A Sales Order Line Even Though Shown in Pricing Engine Request Viewer (Doc ID 1135074.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle Order Management - Version 12.1 to 12.1.3.4 [Release 12.1]
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
*** Checked for currency on 30-APR-2015 ***


Symptoms



On : 12.1.1 version, Pricing, Discounting & Charges


Find that a discount modifier with a customer qualifier attached to it is not being applied to a sales order line upon saving. However, when the Price Line functionality is invoked from the Actions Button, the discount is applied.

EXPECTED BEHAVIOR
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Expect the discount to be applied when the order line is saved.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility= Order Management super user (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter an order for the customer assigned to this modifier.
4. Click on the line items tab, enter an order line and save.
5. Using actions > view adjustments it is shown that this discount is not applied.
6. Use actions > Price Line
Now this modifier is applied.

Changes

Cause

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