Can Not Unassign Driver or Withdraw Broadcast Tender from Tendered Shipment that has a Driver Assigned
(Doc ID 1137209.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.1.0 and laterInformation in this document applies to any platform.
Symptoms
A Service Provider receiving a Broadcast Tender on a Fleet shipment (with an assigned driver) bids lower than the shipment cost and gets accepted. Client withdrawing Tender neither can un-assign the order release (as it will error with :
"Selected order releases were already unassigned OR Fleet resource Assigned. ")
Nor can un-assign Driver to the shipment (gets an error -Shipment xxxxxx is not fleet shipment, can not perform this action ).
EXPECTED BEHAVIOR
-----------------------
Expect be able to un-assign the driver to the shipment
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using a shipment assigned to a "Fleet" Service Provider, assign a Driver
2. Shipment Actions > Shipment Management > Open Tender > Broadcast Tender.
3. Non-Fleet Service Provider should be displayed in the page. Click OK (or Submit).
4. Non-Fleet Service Provider submits a bid
5. Accept the Tender
6. Withdraw the tender and un-assign the order release, will get an error: Selected order releases were already unassigned OR Fleet resource Assigned..
7. Un-assign the driver to that shipment, and will get an error : Shipment xxxxx is not fleet shipment, can not perform this action.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |