Agent Action On Tracking Event: Match Shipment By Saved Query Is Not Working (Doc ID 1137464.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.1.0 to 6.1.3 - Release: 6.1 to 6.1
Information in this document applies to any platform.

Symptoms


When attempting to set up an agent to match the Shipment based on Saved Query defined then enter a tracking event, the agent does fire but the following error occurs:

ERROR
-----------------------
2010-05-07 05:47:17.744 427763 Error Exception java.lang.ClassCastException:
glog.ejb.shipmentstatus.db.IeShipmentstatusPK

java.lang.ClassCastException: glog.ejb.shipmentstatus.db.IeShipmentstatusPK
at glog.server.trackingevent.TrackingEvent.createShipmentLinks(TrackingEvent.java:383)
at glog.server.agent.business.trackingevent.MatchToShipment.createLinks(MatchToShipment.java:32)
at glog.server.agent.business.trackingevent.AssetMatchActionTopic.execute(AssetMatchActionTopic.java:83)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log into an instance running 6.1
2. Create an Agent
3. Create Saved Query
4. Navigate to Fleet Management > Visibility > Tracking Event
5. Enter Carrier for Responsible Party
6. Enter Delivered and Delivered to Connecting Line for Status
7. Enter Today's date and Timezone
8. Click Finished and then viewed the log

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms