Customer Form, Contact Issue: How to Assign Existing Contacts to a Customer (Doc ID 1141014.1)

Last updated on JULY 25, 2016

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Goal

In the Communications tab, you would like to use an existing contact record and assign it to a customer record rather than creating a new contact record. When you open the Communication tab, you can see a Create Contact button, but no option to use a pre-existing contact.

How can I assign an existing contact to a customer in Release 12?

Solution

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