Error For Shipment Agent On Generating Refnum via BNRULE java.lang.NullPointerException at glog.util.jdbc.GC3Hints.<init>(GC3Hints.java:16)
(Doc ID 1144727.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.0.5 to 6.1.3 [Release 6 to 6.1]Information in this document applies to any platform.
Symptoms
On OTM version 6.0.5 .
When attempting to Generate shipments refnums via BNRULE (Business Number Rule) using a shipment automation agent that triggers on "Shipment Status - Received" event, the following error occurs.
ERROR
-----------------------
java.lang.NullPointerException
at glog.util.jdbc.GC3Hints.<init>(GC3Hints.java:16)
at glog.util.jdbc.SqlUpdate.execute(SqlUpdate.java:82)
at glog.util.jdbc.SqlUpdate.execute(SqlUpdate.java:104)
at glog.util.jdbc.SqlUpdate.execute(SqlUpdate.java:117)
at glog.server.agent.utility.GenerateRefnum.execute(GenerateRefnum.java:46)
at glog.server.agent.ActionWorkflow.execute(ActionWorkflow.java:52)
at glog.server.workflow.WorkflowSessionBean.execute(WorkflowSessionBean.java:64)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper.execute(WorkflowSessionServerSideEJBWrapper.java:38)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.execute(WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.java:352)
at glog.server.workflow.WorkflowManager.execute(WorkflowManager.java:347)
at glog.server.workflow.Trigger.trigger(Trigger.java:122)
at glog.util.event.MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:142)
at glog.util.event.MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:96)
at glog.util.event.EventThread.run(EventThread.java:83)
at java.lang.Thread.run(Thread.java:595)
agentUtility - 4
<DATE TIME> <VALUE> Debug Agent Agent <NAME>.REFNUM-BNRULE (<VALUE>) received error 18497/CLOSE/Process Agent:
java.lang.NullPointerException
java.lang.NullPointerException
at glog.util.jdbc.GC3Hints.<init>(GC3Hints.java:16)
at glog.util.jdbc.SqlUpdate.execute(SqlUpdate.java:82)
at glog.util.jdbc.SqlUpdate.execute(SqlUpdate.java:104)
at glog.util.jdbc.SqlUpdate.execute(SqlUpdate.java:117)
at glog.server.agent.utility.GenerateRefnum.execute(GenerateRefnum.java:46)
at glog.server.agent.ActionWorkflow.execute(ActionWorkflow.java:52)
at glog.server.workflow.WorkflowSessionBean.execute(WorkflowSessionBean.java:64)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper.execute(WorkflowSessionServerSideEJBWrapper.java:38)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.execute(WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.java:352)
at glog.server.workflow.WorkflowManager.execute(WorkflowManager.java:347)
at glog.server.workflow.Trigger.trigger(Trigger.java:122)
at glog.util.event.MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:142)
at glog.util.event.MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:96)
at glog.util.event.EventThread.run(EventThread.java:83)
at java.lang.Thread.run(Thread.java:595)
agentUtility - 4
<DATE TIME> <VALUE> Error Exception Agent <NAME>.REFNUM-BNRULE failed
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create custom of Status Type and Value for Shipment Object
2. Configure Custom Shipment Events Status Codes.
3. Configure Event Group.
4. Configure an Agent to listen for Shipment Status Received to trigger an action for Generating Refnum via BNRULE.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |