My Oracle Support Banner

I_MESSAGE_VIEW Manager Layout Gets NullPointerException Error when Selecting Producers Tab (Doc ID 1146254.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Transportation Management - Version 6.1.1 to 6.1.3 [Release 6.1]
Information in this document applies to any platform.

Symptoms

=== ODM Issue Clarification ===

When attempting to copy the I_MESSAGE_VIEW Manager Layout as a new manager layout the following error occurs.

ERROR
-----------------------

java.lang.NullPointerException
at glog.webserver.managerlayout.AddFieldServlet.addQueryChildDef(AddFieldServlet.java:1191)
at glog.webserver.managerlayout.AddFieldServlet.getAllProducers(AddFieldServlet.java:1103)
at glog.webserver.managerlayout.AddFieldServlet.getShowProducersDocument(AddFieldServlet.java:1050)
at glog.webserver.managerlayout.AddFieldServlet.getDocument(AddFieldServlet.java:163)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:80)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:705)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:718)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Login into an instance running OTM version 6.1.1

1. Navigate to Configuration and Administration > User Configuration > Manager Layout
2. Copy the I_MESSAGE_VIEW Manager Layout
3. Save the Manager Layout
4. Click edit and then click on the Producers tab
5. Receive the error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.