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I_MESSAGE_VIEW Manager Layout Gets NullPointerException Error when Selecting Producers Tab (Doc ID 1146254.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.1.1 to 6.1.3 [Release 6.1]
Information in this document applies to any platform.

Symptoms

=== ODM Issue Clarification ===

When attempting to copy the I_MESSAGE_VIEW Manager Layout as a new manager layout the following error occurs.

ERROR
-----------------------

java.lang.NullPointerException
at glog.webserver.managerlayout.AddFieldServlet.addQueryChildDef(AddFieldServlet.java:1191)
at glog.webserver.managerlayout.AddFieldServlet.getAllProducers(AddFieldServlet.java:1103)
at glog.webserver.managerlayout.AddFieldServlet.getShowProducersDocument(AddFieldServlet.java:1050)
at glog.webserver.managerlayout.AddFieldServlet.getDocument(AddFieldServlet.java:163)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:80)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:705)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:718)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Login into an instance running OTM version 6.1.1

1. Navigate to Configuration and Administration > User Configuration > Manager Layout
2. Copy the I_MESSAGE_VIEW Manager Layout
3. Save the Manager Layout
4. Click edit and then click on the Producers tab
5. Receive the error

Cause

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In this Document
Symptoms
Cause
Solution
References


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