After EBS 12.1.2 Upgrade PDF and XML Concurrent Requests Do Not Print

(Doc ID 1146293.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Application Object Library - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Release 12.1.2, PDF, XML, Error, Hangs, SRW, Publisher


Symptoms

After upgrading to E-Business Suite (EBS) Release 12.1.2, concurrent programs in the PDF and/or XML output formats fail to print a hard copy.

The request completes with a phase / status of Completed / Error, but the completion Text is Normal. A PDF output files is created; however, the log file does not list any error messages. Oddly, the end of the log file seems to be incomplete, without an end date/time stamp or the "completed successfully" message.

On some printers, the error message "PDF file not printed. 128 MB of memory is required" is printed.

Changes

 

Cause

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