Sales Orders over credit limit are not going on credit check failure hold (Doc ID 1148625.1)

Last updated on AUGUST 11, 2022

Applies to:

Symptoms

=== ODM Issue Clarification ===

In 11.5.10.2 in Production:
On a sales order header with a payment term with credit check flag = Y add a sales order line where payment term at SO line level has Credit Check Flag unchecked.
The Sales Order does not go on credit check.
Credit check rule attached to order type is applied at Booking.
Also, credit check rule has the following setup options:
Credit Check Level: Sales Order
Credit Hold Level: Sales order


EXPECT THAT...
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Sales Order to enter on credit check failure hold.


STEPS TO REPRODUCE
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Under OM responsibility > Sales, Returns> Sales Orders form:
1. created a sales order
header payment term: 30 Net
which credit check enabled

at SO line, created a SO line with a payment term 2 Net which is not credit check enabled.
the SO has a high value: 1,000,000.00

on booking the SO does not go on credit check hold.

2. created a new sales order
Make sure that at SO header and line level , the payment term is 30 Net ( credit check enabled).
on booking the SO, it goes on credit check failure hold.

Cause

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