Field Service: Debrief Stuck In 'Pending' Status
(Doc ID 1149949.1)
Last updated on NOVEMBER 07, 2018
Applies to:Oracle Field Service - Version 18.104.22.168 and later
Information in this document applies to any platform.
Form: CSFFEDBF.FMB - Debrief
Concurrent Program: CSFUPDATE - Debrief Posting Program / CSF:Update Debrief Lines
When performing a Debrief, the lines appear to be stuck in the 'Pending' status and Debrief concurrent program is not triggered.
(R) Field Service Manager
(N) Create SR and task.
- Click on Debrief and enter a material debrief for an item.
- Save and change the status to "Completed".
=> the Debrief status is set to Pending and gets stuck there.
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