My Oracle Support Banner

"Related shipment stop number must be provided for event group" Error When Sending ShipmentStatus Interface Through Integration (Doc ID 1156809.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.
***Checked for relevance on 12-Jan-2012***


Symptoms


When attempting to send a ShipmentStatus interface through integration for a certain events (for example: Shipment Departed) with Latitude and Longitude set as the location of the event, the following error occurs in the transmission report.

ERROR
-----------------------
IMessageText = CAUGHT THE FOLLOWING EXCEPTION WHILE PROCESSING TRANSACTION: Related shipment stop number must be provided for event group DEPARTED


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1- Send in to OTM a ShipmentStatus xml as below with Latitude and Longitude set as the location of the event.


<Transmission>
<TransmissionHeader>
<UserName></UserName>
<Password></Password>
</TransmissionHeader>
<TransmissionBody>
<GLogXMLElement>
<ShipmentStatus>
<ShipmentRefnum>
<ShipmentRefnumQualifierGid>
<Gid>
<Xid>GLOG</Xid>
</Gid>
</ShipmentRefnumQualifierGid>
<ShipmentRefnumValue>DOMAIN.01040</ShipmentRefnumValue>
</ShipmentRefnum>
<StatusLevel>SHIPMENT</StatusLevel>
<StatusCodeGid>
<Gid>
<Xid>X6</Xid>
</Gid>
</StatusCodeGid>
<TimeZoneGid>
<Gid>
<Xid>America/Sao_Paulo</Xid>
</Gid>
</TimeZoneGid>
<EventDt>
<GLogDate>20100426081500</GLogDate>
</EventDt>
<SSStop>
<SSStopSequenceNum>2</SSStopSequenceNum>
<SSLocation>
<Latitude>+39.97</Latitude>
<Longitude>-82.99</Longitude>
</SSLocation>
</SSStop>
<ResponsiblePartyGid>
<Gid>
<Xid>CARRIER</Xid>
</Gid>
</ResponsiblePartyGid>
</ShipmentStatus>
</GLogXMLElement>
</TransmissionBody>
</Transmission>

2- Check the transmission report.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.