"Related shipment stop number must be provided for event group" Error When Sending ShipmentStatus Interface Through Integration (Doc ID 1156809.1)

Symptoms

When attempting to send a ShipmentStatus interface through integration for a certain events (for example: Shipment Departed) with Latitude and Longitude set as the location of the event, the following error occurs in the transmission report.

ERROR
-----------------------
IMessageText = CAUGHT THE FOLLOWING EXCEPTION WHILE PROCESSING TRANSACTION: Related shipment stop number must be provided for event group DEPARTED


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1- Send in to OTM a ShipmentStatus xml as below with Latitude and Longitude set as the location of the event.


<Transmission>
<TransmissionHeader>
<UserName></UserName>
<Password></Password>
</TransmissionHeader>
<TransmissionBody>
<GLogXMLElement>
<ShipmentStatus>
<ShipmentRefnum>
<ShipmentRefnumQualifierGid>
<Gid>
<Xid>GLOG</Xid>
</Gid>
</ShipmentRefnumQualifierGid>
<ShipmentRefnumValue>DOMAIN.01040</ShipmentRefnumValue>
</ShipmentRefnum>
<StatusLevel>SHIPMENT</StatusLevel>
<StatusCodeGid>
<Gid>
<Xid>X6</Xid>
</Gid>
</StatusCodeGid>
<TimeZoneGid>
<Gid>
<Xid>America/Sao_Paulo</Xid>
</Gid>
</TimeZoneGid>
<EventDt>
<GLogDate>20100426081500</GLogDate>
</EventDt>
<SSStop>
<SSStopSequenceNum>2</SSStopSequenceNum>
<SSLocation>
<Latitude>+39.97</Latitude>
<Longitude>-82.99</Longitude>
</SSLocation>
</SSStop>
<ResponsiblePartyGid>
<Gid>
<Xid>CARRIER</Xid>
</Gid>
</ResponsiblePartyGid>
</ShipmentStatus>
</GLogXMLElement>
</TransmissionBody>
</Transmission>

2- Check the transmission report.

Cause

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