Unable To Open The E-Business Suite Login HTTP-404 Error. Error_log Shows "File does not exist: $INST_TOP/portal/OA_HTML/AppsLogin"
Last updated on MARCH 15, 2018
Applies to:Oracle Applications Technology Stack - Version 12.0.6 to 12.2.5 [Release 12.0 to 12.2]
Information in this document applies to any platform.
When users try to open the ebiz login page the following error occurs
HTTP-404 Page Not Found
The following can be seen in the error_log
[Thu Aug 5 10:25:15 2010] [error] [client 0.0.0.0] [ecid: 1280984115:0.0.0.0:0000:0:1,0] File does not exist: /$INST_TOP/portal/OA_HTML/AppsLogin
Steps to Reproduce
The issue can be reproduced at will with the following steps:
1:- Apply the following patches
Patch 9578148 ORACLE APPLICATIONS RELEASE 12.1: CPU PATCH FOR JULY 2010
Patch 9794645 July 2010 CPU
Patch 9831092 July 2010 CPU
Patch 8626084 PLACEHOLDER BUG TO UPLOAD AS 10.1.3.5 PATCH-SET ON ARU
1:- Copy java classes, .jar or .zip files into JAVA_TOP
2:- Attempt to login using the URL
Due to this issue, users cannot connect to the E-Business suite.
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