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Unable To Open The E-Business Suite Login HTTP-404 Error. Error_log Shows "File does not exist: $INST_TOP/portal/OA_HTML/AppsLogin" (Doc ID 1177264.1)

Last updated on MAY 04, 2024

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.0.6 to 12.2.5 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

When users try to open the ebiz login page the following error occurs

ERROR
-----------------------
HTTP-404 Page Not Found

The following can be seen in the error_log


OR

1:- Copy java classes, .jar or .zip files into JAVA_TOP

2:- Attempt to login using the URL

http://hostname.domain:port/OA_HTML/AppsLogin

Business Impact

Due to this issue, users cannot connect to the E-Business suite.

Cause

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In this Document
Symptoms
Cause
Solution


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