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OTM Window Minimizes Automatically When Running Actions from the Tree Node (Doc ID 1178713.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 5.5.06.01 to 6.1.3 [Release 5.5 to 6.1]
Information in this document applies to any platform.

Symptoms

The window is minimizing when performing the actions of a + sign or tree node from a shipment. After clicking on the tree node for Transport Requests and then opening the Transport Manifest Report, this report will be opened in a new window, but it will minimize automatically.


EXPECTED BEHAVIOR
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Expect that when running the Transport Manifest Report that the window should not minimize and open in new Window.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into the OTM
2. Go to Track -> Transport Requests -> Search for the a Transport Request ID field.
3. Click on the + sign from the search results
4. Go to Related Shipments -> Click the Actions -> Click the Transport Manifest Report.
5. As soon as you click a report will be opened in a new window.

Cause

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In this Document
Symptoms
Cause
Solution
References


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