Partial Shipment does not Change the Remaining Quantity on the Split Detail (Doc ID 1185904.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Oracle Shipping Execution - Version 12.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 30-Oct-2013***

Form:WSHFSTRX.FMB - Shipping Transactions Form


Goal

After a partial shipment the system does not change remaining quantity (qty) on the split delivery detail as expected.

For instance, ordered quantity is 10 but it is picked partial because at the time of picking only 4 were available. This causes delivery detail 1 for qty 4 and a split detail for qty 6.  But then at the time of shipping an additional 4 becomes available.  You ship the 8 on detail 1 but after ship confirm the split delivery detail is not updated to reflect that only 2 remain on the original qty of 10 ordered.  It still shows quantity as 6.

Need to know why this is the behavior because the system has the ability to cancel a split delivery detail when a full shipment is done on the order line.

Setup:
Profile option (Over Shipment Tolerance) is set as 100%.

This means that the system will allow a shipped qty that is 100% greater than the ordered qty.
This profile is also referred to as tolerance in this document.
Other abbreviations used in this document:
STA = Ship Tolerance Above
STB = Ship Tolerance Below
ITS = Interface Trip Stop
OM = Order Management
INV = Inventory


Example orders

Scenario 1:
Order line has ordered qty of 10.  It was picked partially causing there to be 2 delivery details (original and split).  But then full shipment is made on the original delivery detail. After ship confirm of the original delivery detail the system cancels the split delivery detail. This works as expected.


1. Enter Sales Order for customer/item that allows over shipment. Enter qty of 10.
2. Ensure that available qty at the time of pick release is less than
ordered quantity. In this case the qty avail is 4. Delivery Details get
split as expected.
3. If after Pick Release more units become available, the warehouse will
ship the quantity available, they will ship the amount available. In this
example, the remaining 6 become available. The Shipped quantity of 10 is
entered, then the delivery is ship confirmed.
4. Ship Confirm completes as expected, and the remaining quantity in the
split delivery detail is cancelled as expected.
The Order Line is closed as expected.

Scenario 2:
Order line has ordered qty of 10. It was picked partially causing there to be 2 delivery details (original and split). A partial shipment is made on the original delivery detail but for more qty than what was picked. After ship confirm of the original delivery detail the system does not cancel or change the split delivery detail. This does not work as expected as the split delivery detail remaining qty is not updated to show the extra qty that was shipped on the original delivery detail.


Repeat the same 4 steps as above except the quantity that becomes available after
Pick Release is a partial quantity. Qty 4 instead of 6.

Step 5. Enter a total shipped quantity of 8, which should leave a remaining
quantity of 2 on the Sales Order.
After Ship Confirm, the second Delivery Detail retains the original Req Qty
of 6 rather than the remaining quantity of 2.
The functionality should update the split delivery detail line to qty of 2.
If the system can cancel the split detail in scenario 1, it should change the split detail to update the remaining quantity based on the partial that was shipped.
Not doing so impacts not only the requested quantity on the sales order, but also overstates the demand which would cause more qty to be needed than actually is. This could be a huge impact on higher valued items.

Solution

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