Workflow Monitor Page in SSL Environment Raises java.lang.NullPointerException
(Doc ID 1186655.1)
Last updated on SEPTEMBER 01, 2024
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.1.1 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
In SSL enabled environment the WF Monitor page runs fine first time after starting Application Tier services, but fails next times with following error:
Error Message:
java.lang.NullPointerException
The FND Debug log (*) shows the following:
[324]:STATEMENT:[fnd.wf.monitor.webui.GraphMonitorCO]:
URL Formed by Applet Launcher==>>https://hostname.domain:port/forms/frmservlet?appletmode=nonforms&HTMLpageTitle=&HTMLpreApplet=&code=oracle.apps.fnd.wf.Monitor<rest has been removed>
[5210]:STATEMENT:[fnd.wf.monitor.webui.GraphMonitorCO]:
URL could not be connected
[5210]:STATEMENT:[fnd.wf.monitor.webui.GraphMonitorCO]:Exception in getMonitorURL: java.lang.NullPointerException
[5210]:STATEMENT:[fnd.wf.monitor.webui.GraphMonitorCO]:Complete stacktrace for the exception is
[5230]:STATEMENT:[fnd.wf.monitor.webui.GraphMonitorCO]:java.lang.NullPointerException
at java.io.Reader.(Reader.java:61)
at java.io.InputStreamReader.(InputStreamReader.java:80)
at oracle.apps.fnd.wf.monitor.webui.GraphMonitorCO.getHTML(GraphMonitorCO.java:197)
at oracle.apps.fnd.wf.monitor.webui.GraphMonitorCO.getMonitorURL(GraphMonitorCO.java:171)
at oracle.apps.fnd.wf.monitor.webui.GraphMonitorCO.processRequest(GraphMonitorCO.java:121)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:596)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
....
(*) A simple method to collect this information is by enabling 'Show Log on Screen' using the below steps
- Set profile ‘FND: Diagnostics’ = ‘Yes’ at USER level.
- Start Applications session for this user
- Select link ‘Diagnostics’ > Diagnostics = Show Log on Screen + Go > Statement (1) + Go
- Select link 'Home' to return to Homepage. (See that at the bottom log entries are rendered)
- Reproduce the error and copy/paste the log information to text editor for further analyze
- (Optional) Select link ‘Diagnostics’ > Diagnostics =Show Log on Screen + Go > Turn off screen logging + Go
Changes
Implemented SSL in the environment
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
Collecting additional information to confirm the exact same error is encountered |
Implement solution |
References |