My Oracle Support Banner

Kewill Fedex Requires Postal Code Data Without Space (Doc ID 1188524.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.1.0 to 6.1.3 [Release 6.1]
Information in this document applies to any platform.


For Kewill Rating, some carriers require a Canadian Postal Code to be provided without a space in its format (e.g. <CarrIer>). OTM is sending the Postal Code with the space (as that is what is included on the Location. As a result, the following error is encountered:

cause.RatingEngine.ExceptionCaught (method=REXGeneric.parseStream(), stackTrace=[INFEASIBLE] Error code in standard response from Kewill external rating engine: <Invalid zip/postal code>

Other carriers, can include the space (e.g. <Carrier1,Carrier2>)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.