Kewill Fedex Requires Postal Code Data Without Space (Doc ID 1188524.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.1.0 to 6.1.3 - Release: 6.1 to 6.1
Information in this document applies to any platform.

Symptoms


For Kewill Rating, some carriers require a Canadian Postal Code to be provided without a space in its format (e.g. FedEx). OTM is sending the Postal Code with the space (as that is what is included on the Location. As a result, the following error is encountered:

cause.RatingEngine.ExceptionCaught (method=REXGeneric.parseStream(), stackTrace=[INFEASIBLE] Error code in standard response from Kewill external rating engine: <Invalid zip/postal code>

Other carriers, can include the space (e.g. Purolator, UPS)

Cause

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