Confirm Receipt Process Sends Notification For Finally Closed Orders (Doc ID 1194328.1)

Last updated on NOVEMBER 07, 2023

Applies to:

Symptoms

Users are receiving confirm receipt notifications as workflow continues to send the notifications after the purchase order has been 'Finally Closed'.


Steps to Reproduce
1. Create requisition and approve.
2. Autocreate  and approve Purchase Order <ORDER NUMBER>.
3. Run concurrent request 'Confirm Receipts Workflow Select Orders' . This will pick up any Open PO's that have passed their need by date.
4. Requester receives notification 'Confirm Receipt of Order <ORDER NUMBER>'
5. Requester does not respond or responds with the result: Not Received
6. Finally Close or cancel the Purchase Order.
7. Requester receives notification 'Confirm Receipt of Order <ORDER NUMBER>' 7 days later.

Cause

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