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Confirm Receipt Process Sends Notification For Finally Closed Orders (Doc ID 1194328.1)

Last updated on OCTOBER 17, 2017

Applies to:

Oracle iProcurement - Version 12.0.0 to 12.1 [Release 12 to 12.1]
Information in this document applies to any platform.


Symptoms

Users are receiving confirm receipt notifications as workflow continues to send the notifications after the purchase order has been 'Finally Closed'.


Steps to Reproduce
1. Create requisition and approve.
2. Autocreate  and approve Purchase Order 'XXX'.
3. Run concurrent request 'Confirm Receipts Workflow Select Orders' . This will pick up any Open PO's that have passed their need by date.
4. Requester receives notification 'Confirm Receipt of Order XXX'
5. Requester doesn't respond or responds with the result: Not Received
6. Finally Close or cancel the Purchase Order.
7. Requester receives notification 'Confirm Receipt of Order XXX' 7 days later.

Cause

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