My Oracle Support Banner

In Shipment Financials Tab Click the Edit Icon For "New Information Shipment Cost" Error Arises Of: "An Undefined Error Has Occurred.nPlease Try Again Later." (Doc ID 1202905.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.06.01 to 6.1.3 - Release: 5.5 to 6.1
Information in this document applies to any platform.

Symptoms

On OTM version 5.5.06.01 when in a Shipment Financials tab, when the edit icon is clicked or if the new information shipment cost is clicked the error arises.

ERROR
-----------------------
An Undefined Error Has Occurred.nPlease Try Again Later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 - Log on to OTM
2 - Navigate to a Shipment, financials tab..
3 - Next to the cost Description section click on the pencil edit icon or try to add a new description.
4 - The error is displayed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution
  References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.