My Oracle Support Banner

Domains Users Are Not Visible In FTI User List (Doc ID 1203663.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Fusion Transportation Intelligence - Version 6.1.1 and later
Information in this document applies to any platform.

Symptoms


Find that the users from a domain are not visible in the FTI in order to add them to a group.

EXPECTED BEHAVIOR
-----------------------
Expect that the users from our domains would be visible in the FTI so they can be added them to the group.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Logged into OTM instance
2. Navigated to Transportation Intelligence > Administration
3. Click on Manage Presentation Catalog Groups and Users
4. New user groups are not visible from the list of users from the domains in OTM.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.