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Revenue Contingency Assignment Rules Do Not Automatically Assign Contingency (Doc ID 1205764.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
OEXOEORD

Symptoms

On : 12.1.1 version, Transaction Entry

Find that when creating a revenue contingency assignment rule, to assign a contingency based on a customer account, the contingency is not assigned to the Sales Order Line.

EXPECTED BEHAVIOR
-----------------------
Expect that the contingency will be assigned to the Sales Order Line.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Customer Acceptance contingency - Pre-billing, with auto removal of 5 days after ship confirm.
2. Create a simple contingency Assignment rule based on a customer
3. Create a sales order and ship it.
4. Order is ready for invoicing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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