Reject Requisition Gives Error at PO_DOCUMENT_ACTION_AUTH.reject:110:do_reject, REJECT_DOC, or error at PSA_BC_XLA_PUB.Budgetary_Control for Cancel, When Charge Account Disabled
(Doc ID 1206811.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle iProcurement - Version 12.0.6 and later
Oracle Purchasing - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
iProcurement requisitions get stuck when attempting to Reject the requisition. After the reject action, Cancel action also gives error.
STEPS TO REPRODUCE
1. Create requisition in iProcurement
2. Go through the following actions on the requisition
3. Login as next approver and notice an incorrect account. REJECT the requisition. Action history shows the REJECT action
4. Review notifications
To Lastname, Firstname
Sent 26-Aug-2010 14:14:13
The Document Manager failed with error number 3.
Error Number 3 = Unknown Error.
Contact your system administrator.
po.plsql.PO_DOCUMENT_ACTION_AUTH.reject:110:do_reject not successful - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call
The document being processed is Purchase Requisition 14877
Submitted by USERA
5. Review the workflow
Workflow Activity History
Activity = Reject the Requisition
Status = Error
Activity Result = Exception
. Workflow Errors: REQAPPRV, 454545-121212,321
Failed Activity = Reject the Requisition
Activity Type = Function
Error Name = 1
Error Message = User-Defined Exception
Error Stack = Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.REJECT_DOC,REQAPPRV, 454545-121212,202020,RUN)
6. Try to cancel the requisition in core purchasing.
Get the following message:
Procedure PSA_BC_XLA_PUB.Budgetary_Control returns an error without any details to the calling procedure PO_ENCUMBRANCE_POSTPROCESSING.execute_gl_call. Please contact your support representative.
Users are not able to cancel the requisition
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In this Document