Shipments With Hazardous And Non-Hazardous Packages Fail To Rate Using Kewill Rating Engine (Doc ID 1213958.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.1.0 to 6.1.3 - Release: 6.1 to 6.1
Information in this document applies to any platform.

Symptoms


When using Kewill as rating engine, and an Order Release has combination of a hazardous and a non-hazardous packages, it fails to plan parcel, the log shows the following:

ERROR
-----------------------
cause.REXKewill.Error (errorMessage=Dangerous goods commodity count invalid.. server: 127.0.0.1. meter: 454954)


STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Bring an Order Release from EBS that contains a Hazardous and a Non-Hazardous package
2. Plan the order. It fails to plan.
4. Debug log shows this error: cause.REXKewill.Error (errorMessage=Dangerous goods commodity count invalid.. server: 127.0.0.1. meter: 454954).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms