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Shipments With Hazardous And Non-Hazardous Packages Fail To Rate Using Kewill Rating Engine (Doc ID 1213958.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.1.0 to 6.1.3 [Release 6.1]
Information in this document applies to any platform.


When using Kewill as rating engine, and an Order Release has combination of a hazardous and a non-hazardous packages, it fails to plan parcel, the log shows the following:

cause.REXKewill.Error (errorMessage=Dangerous goods commodity count invalid.. server: meter: 454954)


The issue can be reproduced at will with the following steps:

1. Bring an Order Release from EBS that contains a Hazardous and a Non-Hazardous package
2. Plan the order. It fails to plan.
4. Debug log shows this error: cause.REXKewill.Error (errorMessage=Dangerous goods commodity count invalid.. server: meter: 454954).


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