Shipments With Hazardous And Non-Hazardous Packages Fail To Rate Using Kewill Rating Engine
(Doc ID 1213958.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.1.0 to 6.1.3 [Release 6.1]Information in this document applies to any platform.
Symptoms
When using Kewill as rating engine, and an Order Release has combination of a hazardous and a non-hazardous packages, it fails to plan parcel, the log shows the following:
ERROR
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cause.REXKewill.Error (errorMessage=Dangerous goods commodity count invalid.. server: 127.0.0.1. meter: 454954)
STEPS
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The issue can be reproduced at will with the following steps:
1. Bring an Order Release from EBS that contains a Hazardous and a Non-Hazardous package
2. Plan the order. It fails to plan.
4. Debug log shows this error: cause.REXKewill.Error (errorMessage=Dangerous goods commodity count invalid.. server: 127.0.0.1. meter: 454954).
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |