Purging Duplicate Contact Record, Error's: App-Ben-94121:Cannot When Child Rows Exist (Doc ID 1219118.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Human Resources - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On Applications 12.0.6

When attempting to delete a duplicate contact record, the following error occurs.

APP-BEN-94121: You cannot perform a delete operation when child rows exist

Cause: You are dong a delete operation where dependent child rows exist for BEN_BATCH_ELIG_INFO.

Action: Delete the dependent child rows in BEN_BATCH_ELIG_INFO before attempting to delete this row or use the Delete Person form to remove a person, and all associated child records, from the database.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps.

1. US Super HRMS Manager / People / Enter and Maintain / Find person
2. Click Others / Contacts
3. Scroll until reaching duplicate / click Red X / Save

 

Cause

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