Error While Applying a Clause After Copying Text From Microsoft Word to the Rich Text Editor (Doc ID 1220144.1)

Last updated on AUGUST 16, 2021

Applies to:

Symptoms

After copying text from Microsoft Word to the Rich Text Editor (RTE) in a Clause, the following error occurs while saving/applying.

Error
The following input contained illegal input value, please re-enter your input or contact the system administrator.

Steps
1. Use Microsoft Word and type in the Clause text.
2. Select the text with your mouse and copy it.
3. Navigate to the Contract Terms Library Administrator responsibility.
4. Create a new Clause.
5. Paste the text in the Clause RTE.
6. Populate all the mandatory fields in the Clause.
7. Click the 'Apply and Add Details' button.
8. The indicated error shows.

Changes

Cause

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