How To Configure Auto-Acknowledgement For Emails In R12 (Doc ID 1227954.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Email Center - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Goal

The following document is designed to give a 'Step-by-Step- guide to setting up using Auto-Acknowledge functionality in Email Center on a Release 12 instance, primarily to assist with the creation of Reproducible Test Cases (RTC) within SRs.

There is also a Trouble Shooting section to assist with any any known issues where possible.

Solution

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In this Document

Goal

Solution

Create a Document for use in Auto-Acknowledge

Link the Rule to an Account

Testing

Troubleshooting

References

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How To Configure Auto-Acknowledgement For Emails In R12 (Doc ID 1227954.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!