Purchase Order / Requisition Stuck in Pre-Approved Status ORA-06512 DOC_RESERVE_PROCESS RESERVE_DOCUMENT (Doc ID 1230314.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Purchasing - Version 11.5.1 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Form:POXPOEPO.FMB - Enter Purchase Orders
Form:POXRQERQ.FMB - Enter Requisitions


Symptoms

When attempting to approve specific purchase order or requisition the following errors occur:

. Approval Status changes to Pre-approved

. Inquire / View Approval through Workflow
shows for Document
Error in Activity = Reserve Document

A message is sent to the System Administrator: 


Steps
1. Create Purchase Order or Requisition
2. Submit to approve
3. The workflow errors

Cause

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