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City Name Cutoff When Sent To Kewill. (Doc ID 1230353.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.0.4 to 6.1.3 [Release 6 to 6.1]
Information in this document applies to any platform.

Symptoms

On : 6.0.4 version,

Rating fails using Kewill if the city name is longer than 20 characters, the name sent to Kewill appears to be truncated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1- Try to plan a shipment using Kewill for an order that has the city name is longer than 20 characters.

For example:

Order with City: EXAMPLE LONG TEXT NAME

If you plan the order on a buy direct shipment, it will fail to rate.

In the log, you can see that the city name is being truncated.

2010-08-13 08:46:36.407 279261 Debug RateEngineDetails REXKewill.buildOutputString(): City = <EXAMPLE LONG TEXT NA> [

Cause

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In this Document
Symptoms
Cause
Solution
References


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