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Error Raise From Calling Oe_order_pub.Process_line Api After Patch 10114254 (Doc ID 1237153.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Oracle Depot Repair - Version 12.1.1 and later
Information in this document applies to any platform.
Form:CSDREPLN.FMB - Repairs




Symptoms

When attempting to book an RMA for a logistics line in depot repair after applying patch 10114254, the following error occurs.

Error raise from calling OE_ORDER_PUB.Process_Line API


Before this patch was applied this process worked fine. Also, it only happens when the logistics line has a sub-inventory populated on it, or a project/task is populated on the RO details tab.

The issue can be reproduced at will with the following steps:

 

  1. Apply Patch 10114254:R12.CSD.B - 12.1 CONSOLIDATED PATCH FOR BUG FIXES BETWEEN DATES 15-SEP-10 TO 30-SEP-10
  2. Create a new SR and RO in Depot Repair
  3. Create return line and try to submit order -> error occurs

Changes

Applied  Patch 10114254:R12.CSD.B - 12.1 CONSOLIDATED PATCH FOR BUG FIXES BETWEEN DATES 15-SEP-10 TO 30-SEP-10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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