"PostProcessorException: Unable to determine SMTP server to use: set FND_SMTP_HOST" Error In OPP manager log file When Selecting Delivery Opts in FNDRSRUN to Send Email Notifications (Doc ID 1240768.1)

Last updated on JULY 02, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.5 to 12.2 [Release 11.5 to 12.2]
Oracle Concurrent Processing - Version 11.5.10.2 to 12.2.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
*** Checked for relevance on 10-MAR-2013 ***
*** Checked for relevance on 22-JUN-2016 ***

Symptoms

The concurrent program delivery options are not working through Delivery Opts for Email Notification. When a request is submitted and the Delivery Opts button is selected for sending an Email Notification the following error appears in the request log file:

Beginning post-processing of request 7584114 on node FPS3 at 13-OCT-2010 16:22:52.
Post-processing of request <request id> failed at 13-OCT-2010 16:22:52 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details.

The OPP manager log file contains the following error:

[10/14/10 8:17:44 PM] [OPPServiceThread1] Post-processing request <request id>.
[10/14/10 8:17:48 PM] [2046362:RT5900690] Executing post-processing actions for request <request id>.
[10/14/10 8:17:48 PM] [2046362:RT5900690] CONC-OPP-DELIV BEGIN (REQID=<request id>)
[10/14/10 8:17:49 PM] [2046362:RT5900690] Beginning email delivery
[10/14/10 8:17:51 PM] [UNEXPECTED] [2046362:RT5900690] oracle.apps.fnd.cp.opp.PostProcessorException: Unable to determine SMTP server to use: set FND_SMTP_HOST
at oracle.apps.fnd.cp.opp.EmailDeliveryProcessor.deliver(EmailDeliveryProcessor.java:66)
at oracle.apps.fnd.cp.opp.DeliveryProcessor.process(DeliveryProcessor.java:91)
at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:176)

The issue can be reproduced at will with the following steps:
1.  Log into System Adminstrator responsibility.
2.  Select request to submit.
3.  Select Delivery Opts button.
4.  Input information for the 'From', 'Subject', 'To', 'For Language' fields.
5.  Submit.
6.  Request Completes with Warning.

Cause

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