Editing the Shipment Equipment in the Buy Shipment Actuals User Interface the Following Error is Encopuntered: 'An Undefined Error Has Occurred.nPlease Try Again Later.' (Doc ID 1241694.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version 5.5.06.01 to 6.1.3 [Release 5.5 to 6.1]
Information in this document applies to any platform.
***Checked for relevance on 11-Jun-2012***

Symptoms

On OTM version 5.5.06.01 and OTM 6.x when in a Shipment Actual and clicking on the edit icon for the Shipment Equipment the following error arises:


ERROR
-----------------------
An Undefined Error Has Occurred.nPlease Try Again Later.

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:274)
at glog.util.exception.GLException.factory(GLException.java:413)
at glog.util.exception.GLException.factory(GLException.java:390)
at glog.util.exception.GLException.factory(GLException.java:382)
at glog.webserver.util.AbstractServletProducer.forwardRequest(AbstractServletProducer.java:240)
at glog.webserver.util.AbstractServletProducer.dispatchDisplay(AbstractServletProducer.java:216)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:112)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:601)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:59)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:534)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Log onto an OTM 5.5.06 system.

2 - Navigate to: Transportation Planning and Execution > Shipment Management > Buy Actuals

3 - Click Search.

4 - Edit a Shipment

5 - Click on the edit (pencil) icon for the Shipment Equipement.

6 - The error is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit the Shipment Equipment.

Cause

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