Purchase Order In Process: Notify Approver Subprocess #STUCK (Doc ID 1252874.1)

Last updated on JUNE 21, 2023

Applies to:

Symptoms

When attempting to approve some Purchase Orders, they get stuck In Process and the approver does not receive the approval notification.

Following errored activities are generated:

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a purchase order and submit it for approval
2. During the approval process the PO gets stuck at the activity 'Notify Approver Subprocess'.

Cause

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