Customer Form, Sites Error: Updating Site Information in Order Management and Receivables Customers Form - Receive Error - KeyFlexfieldDefinitionFactory - ORA-20001: ORA-06512: line 72 at "APPS.APP_EXCEPTION", ORA-06512: line 65 at "APPS.GL_GLOBAL"
(Doc ID 1253394.1)
Last updated on JULY 10, 2020
Oracle Receivables - Version 12.1.2 and later Information in this document applies to any platform.
When updating site information via the customer screen using Order Management responsibility, the following error is displayed
Error: 1. The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the function:
KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =
2. Application: FND, Message Name: FND_GENERIC_MESSAGE, Tokens: MESSAGE = java.sql.SQLException: ORA-20001: Operating Unit -1 does not exist in the target database. ORA-06512: at "APPS.APP_EXCEPTION", line 72 ORA-06512: at "APPS.GL_GLOBAL", line 65 ORA-06512: at line 1;
If you query same customer and make same changes using Accounts Receivable responsibility, the changes are saved without any problems
The profile option MO: Security Profile has been set at site level. If the profile is unset, the operation can be performed without error.
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