My Oracle Support Banner

What is the expected Receipt status when a Settlement fails in IBY (Oracle Payments)? (Doc ID 1262649.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Payments - Version 12.0.4 to 12.2.11 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

When Settlement concurrent request (Submit Offline Transactions or Create Settlement Batches) fails, then the involved Oracle Receivables (AR) receipts stay at REMITTED status or changes back to CONFIRMED which might be incorrect depending on how Oracle Payments (IBY) processes the failures. 

 

Example:
The following error occurs from IBY side logs:

Error:

[iby.scheduler.SchedType.setValidationFailureMsg]:Inputs are : 10572 Code: IBY_204705Message: Generic error; please refer to log file for details.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1. Create a receipt in AR
  2. Run Remittance so AR receipt status is REMITTTED
  3. Run Submit Offline Transactions. Ensure that one of the transaction fails.
  4. Check AR receipt status : it is still REMITTED.
Is this expected ? 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.