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Labor Debrief Errors: Start Date And Time Must Be Between &P_SR_DATE and &P_SYSTEM_DATE (Doc ID 1262975.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Feb-2015***

Symptoms

Even though the profile option 'CSF: Debrief Allow Service Date in Future' (previously known as 'CSF: Debrief Service Date Validation') is set to 'No Validation', when attempting to perform a debrief using the HTML screen the following error occurs.

ERROR
-----------------------
Start date and time must be between &P_SR_DATE and &P_SYSTEM_DATE


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Open the Debrief tab of the FSTP.
  2. Enter the Service Activity Code (SAC), Start Time (prior to today's date), End Time (prior to today's date), Item, Service Date (prior to today's date).
  3. Note the error message.


If the start time and end time are greater than the Service Date, and greater than the current date, then the error is not generated.

Cause

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In this Document
Symptoms
Cause
Solution
References


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