INVIDCAT: System Hangs When Saving A New Item Category (Performance Issue) (Doc ID 1263134.1)

Last updated on JULY 15, 2021

Applies to:

Symptoms

Find that when attempting to create a new category code in the category codes from (INVIDCAT) the system hangs and never saves the value.

Expected Behavior
Expect new category codes to be saved.

Steps
1) Navigate to Inventory > Setup > Items > Categories > Category Codes
2) Press NEW. Enter one record belonged to “Item Categories”
3) Press SAVE. The system hangs
4) These are the tables that get blocked (These tables have table locks on them):
- MTL_ITEM_CATEGORIES_B
- MTL_ITEM_CATEGORIES_TL
5) The longest running SQL script follows and shows a range scan on MTL_SYSTEM_ITEMS_B_N1

Business Impact
Due to this issue, users cannot create new category codes for structure Item Categories.

Cause

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