IEX: Scoring Engine Harness and IEX: Send Dunnings For Delinquent Customers Ends On Warning
Last updated on NOVEMBER 20, 2017
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
Since upgrading from R12.1.2 to R12.1.3 the concurrent programs IEX: Scoring Engine Harness and IEX: Send Dunnings for Delinquent Customers end on warning and no output is generated for Canadian French customers.
You see that the concurrent program IEX: Scoring Engine Harness was text output type in R12.1.2, but it became xml output type in R12.1.3.
The log file shows the following:
One or more post-processing actions failed
The Output Post Processor log file shows the following:
Template code: IEX_SEND_DUNNING
Template app: IEX
Output type: PDF
and farther down:
Caused by: java.io.UTFDataFormatException: Invalid UTF8 encoding.
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