Shipment Cost Grid Doesn't Get Moved Back To Financials Tab If It Is Moved To Another Tab And Then Moved Back Again. (Doc ID 1264073.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

On OTM version 6.1.2 when moving a cost grid within a Shipment Manager Lay out find that the grid vanishes.

EXPECTED BEHAVIOR
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Expect the grid to be shown in the tab selected after each move.

STEPS
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The issue can be reproduced at will with the following steps:

1 - Log onto an OTM 6.1 system.

2 - Navigate to: Configuration and Administration > User Configuration > Manager Layout.

3 - Search for and copy the Shipment Manager Layout creating a New Shipment Manager Layout.

4 - Click Finished then edit the Manager Layout as follows:

5 - In the Detail tab, Financials tab, for the Cost grid, click on MOVE Grid.

6 - Move it to the Identification Tab.

7 - Manually delete the Financials tab.

8 - Click Finished to save the changes.

9 - Click Edit and go to the details tab

10 - Add the Financial Tab back in.

11 - From the Identification tab, for the cost grid click 'Move Grid' and select Financials.

12 - Click SAVE.

13 - The grid has gone from the Identification tab but does not show on the Financials tab.

14 - Click Finished to fully save the changes made.

15 - Click Edit > Details Tab > Financials tab.

16 - The grid is not shown, nor are any of the other grids.

The simple workaround is to start again, therefore only a few minutes are lost.

Changes

Cause

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